CRM Manager – London

CRM Manager – London

This exciting new opportunity will be working for one of the world’s biggest property sharing brands who operate across over 20 countries in multiple languages. The aim is to provide a simple solution to international accommodation issues that have arisen for the modern traveller.


The Job

You will be part of a team that is constantly iterating, solving problems and working together to offer the global community a smarter way of travelling. As the CRM Manager you will be required to work with various internal stakeholders across multiple disciplines to create a rich, best in class service.

  • Working closely with the Head of Marketing to deliver a global CRM strategy and roadmap
  • Build collaborative relationships with all marketing teams to gain a great understanding of customer insight, segmentation and analysis
  • Design and build automated CRM flows that can be replicated in various international markets
  • Customer journey mapping
  • Keep on top of new developments and trends in CRM



  • Demonstratable experience in a similar role
  • Excellent planning, analytical skills and project management
  • Experience in customer segmentation
  • Experience in creating and managing large-scale email campaigns
  • Experience with leading ESP
  • Knowledge of GDPR and best practice

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don’t forget to register as a candidate too.

Tom Gould

Senior Consultant

020 3763 9755  //  [email protected]

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at my profile here